Last Updated: February 13, 2026
1. Introduction
Avisail Technology ("we," "us," or "our") recognizes the importance of your personal information and is committed to complying with applicable data protection laws and handling your information appropriately.
This Privacy Policy (the "Policy") describes how we collect, use, and protect personal information in connection with all our services, websites, and products.
2. Information We Collect
2.1 Information You Provide
We may collect the following information:
- Account Information - Name, email address, phone number, company name, job title
- Transaction Information - Vessel trading details, contract information, payment information
- Investment-Related Information (Meshscore Service) - Watchlist assets, portfolio holdings, investment interests, alert settings, community predictions
- API & Technical Information (B2B Customers) - API keys, webhook configurations, rate limit settings, notification preferences
- AI Analysis History (Meshscore Service) - Scoring view history, AI council analysis results, portfolio diagnosis results, backtest execution history
- Inquiry Information - Information submitted through contact forms or emails
- Other Information - Information necessary for service provision
2.2 Automatically Collected Information
When you use our website or services, the following information may be automatically collected:
- Access Information - IP address, browser type, access date and time, referring URL
- Device Information - Device type, operating system, screen resolution
- Cookies and Similar Technologies - Cookies for analyzing website usage
- Usage Data - Page views, clicks, time spent on pages
3. How We Use Your Information
We use the collected personal information for the following purposes:
- Providing, operating, maintaining, and improving our services
- Responding to your inquiries and requests
- Facilitating vessel trading matchmaking and transaction support
- Providing security services and technical support
- Sending service-related information, updates, and notifications
- Analyzing usage patterns and creating statistical data
- Preventing, detecting, and addressing fraud and abuse
- Complying with legal obligations and protecting our legal rights
4. Information Sharing and Disclosure
We do not disclose or share your personal information with third parties except in the following cases:
- With Your Consent - When we have obtained your explicit consent
- Service Providers - Sharing with trusted service providers for payment processing, vessel trading brokerage, and other necessary business operations
- Legal Requirements - When required by law or legal process
- Rights Protection - To protect our rights, property, or safety, or those of third parties
- Business Transfers - In connection with mergers, acquisitions, or asset sales
5. Cookies and Tracking Technologies
5.1 Use of Cookies
Our website uses cookies to enhance user experience and analyze website performance. Cookies are small text files stored in your browser.
5.2 Types of Cookies
- Essential Cookies - Necessary for basic website functionality
- Analytics Cookies - Used to analyze website usage (e.g., Google Analytics)
- Functional Cookies - Remember your settings and preferences
5.3 Cookie Management
You can disable cookies through your browser settings, though some features may not function properly.
6. Data Storage and Protection
6.1 Security Measures
We implement appropriate technical and organizational security measures to protect personal information from unauthorized access, loss, destruction, and alteration.
6.2 Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. After the retention period, we securely delete or anonymize the information.
Specific data retention periods are as follows:
- Active User Data - Retained indefinitely until account deletion
- Deleted Accounts - Retained for 30 days after deletion, then permanently deleted
- Access Logs & System Logs - Retained for 6 months
- AI Analysis History & Score Data (Meshscore) - Retained for 2 years
- API Usage Logs (B2B Customers) - Retained for 1 year
- Billing & Payment Data - Retained for 7 years (Japanese tax law requirement)
- Customer Support History - Retained for 2 years after case closure
7. Your Rights
You have the following rights regarding your personal information:
- Access - Request disclosure of personal information we hold about you
- Correction - Request correction of inaccurate personal information
- Deletion - Request deletion of your personal information (subject to certain conditions)
- Restriction - Request restriction of processing your personal information
- Data Portability - Receive your personal information in a structured format
To exercise these rights, please contact us using the information below.
8. International Data Transfers
Our services are provided internationally, and your personal information may be stored on servers located outside Japan. We maintain appropriate security measures for such transfers.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Changes to This Privacy Policy
We may update this Policy as necessary. We will notify you of significant changes through our website. Continued use of our services after such changes constitutes acceptance of the updated Policy.
11. Contact Us
For questions or concerns about this Policy or our handling of personal information, please contact us at:
Email: info@avisail.com
Avisail Technology respects your privacy and is committed to protecting your personal information.